UK Shipping Information
Standard: All orders up to £50 - only £2.99 shipping. All orders £50 and over - FREE UK DELIVERY. Free delivery is not applicable to electric bikes. Delivery time is estimated at 2-4 working days.
Express: Flat rate of £4.95. Orders placed before 11am will be despatched the same working day using either DHL's 24 hour service or Royal Mail Special Delivery. Orders placed after 11am will be despatched the following day. Addresses in the Scottish Highlands, Offshore Islands and Northern Ireland will take an additional day to reach you. PLEASE NOTE - while we use DHL and Royal Mail's 24 hour service, we cannot be responsible for any delays within their systems.
Despatch Times: For all orders placed Monday to Friday, we aim to despatch within 24 to 48 hours. Any orders placed over weekends or on Bank Holidays are processed on the next working day.
Delivery Companies: All orders are despatched either by Royal Mail or via DHL UK Courier Service.
Delivery may take a little longer in the following circumstances:
The availability of your ordered items has changed since the time of purchase. If in the rare chance this occurs we will inform you as soon as possible and offer a suitable alternative or refund. Industrial action or delays within Royal Mail or DHL's service. Unfortunately we cannot be responsible for delays such as these once your order has been despatched.
Collection from our Rayleigh store: If you have opted to collect your order from our Rayleigh store, we will contact you when we receive your order to let you know when it will be ready for collection. This is normally between 24-48 hours after your order has been received.